RETURN POLICY
We hope that you are delighted with your purchase from Fornash. Should you need to return or exchange anything, please read the following instructions. We uphold the same return policy in our store location as we do on our website. You may contact us at georgetown@fornash.com or call 703-525-3206 for further questions or concerns.

Time Period:
We are happy to offer full refund, store credit, or a merchandise exchange within 14 days of your purchase. However, jewelry cannot be returned for refund. We only offer store credit or exchange for jewelry purchases. Again, a jewelry exchange must be made within 14 days of the original purchase or receipt of shipment.Please note that after 14 days all sales become final.

Unfortunately, at this time, Fornash Gift Cards can only be redeemed at our store location or over the phone. If you live outside of the Washington, D.C. area, please feel free to call and place your order over the phone.

Instructions:
All returns to Fornash must occur within 14 days of the date of in-store purchase or within 14 days of the arrival of a shipped item. After 14 days, we will be unable to accept the product. All customers must contact Fornash within the 14 days to obtain a return authorization number before returning the item. Items will NOT be accepted without a return authorization number. The Return Form (PDF file available for download below) must also be filled out and included with each returned item. The return authorization number must be written on the outside of the package as well as on the Return Form. Please note items must be returned with original tags and with the original packaging intact. You may either present the original receipt, a copy of the original receipt or a gift receipt. We will not be able to process the return or exchange without a receipt. If you received your item as a gift, please see the section below entitled Gift Return Policy.

For a return authorization number, please contact Fornash at (703) 525-3206 Monday through Friday 11 a.m. 5 p.m. EST or email us at customerservice@fornash.com.

Sale merchandise, custom ordered items and monogrammed items are FINAL SALE.

Jewelry can not be returned for refund. We only offer store credit or exchange for jewelry purchases. Again, a jewelry exchange must be made within 14 days of the original purchase or receipt of shipment.

Exchanges:
Size exchanges can be made within 14 days of purchase. Please note that this is contingent upon the availability of the size you need. If this item is in stock, we would be happy to exchange the merchandise (less the cost of shipping). Please follow our return policy instructions above, but make sure to indicate the new size you need on the Return Information Sheet.

Holiday Return Policy:
Any merchandise purchased from November 15th through December 24th can be returned for full refund, exchange or store credit up until January 15th. Please follow our return policy instructions above.

Gift Return Policy:
The person returning the merchandise MUST have the original receipt, copy of an original receipt, or a gift receipt in order to exchange or receive store credit, even if the merchandise was a gift. Again, all returns and exchanges must be made within 14 days of original purchase or receipt of a shipment.

If an item is returned with a gift receipt, only an exchange or store credit can be offered. The exchange or store credit will be for the original value of the item minus the shipping cost (if applicable). No refunds can be issued if a return is accompanied only by a gift receipt.

Upon receiving the returned or exchanged merchandise, Fornash reserves the right to deny credit if the merchandise does not meet the above policy requirements.

All returns and exchanges should be sent to the following address:

Fornash, Inc.
Attention: Returns Department
4238 Wilson Blvd.
Suite 2216
Arlington, VA 22203

Click Here to Download our Return Form
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